Unassigned Donor Thank You Guidelines

A clear, easy-to-follow framework for thanking midlevel and major gift donors who are not yet assigned to a portfolio

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Strengthen every donor relationship with confident, consistent thank yous


What You’ll Get:

  • A step-by-step thank you protocol for unassigned donors

  • Clear guidance for calls, emails, and handwritten notes

  • Criteria for adding donors to caseloads

  • Follow-up actions based on whether you reach the donor

  • Documentation guidelines to support strong data and continuity

This guide outlines a practical thank-you process for unassigned midlevel and major gift donors. It gives fundraisers a clear path for outreach, follow-up, and documentation so no donor feels overlooked and every expression of gratitude feels personal and timely.


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