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When “Good” Donor Emails Miss the Mark
Communication Kara Ansotegui 4/27/26 Communication Kara Ansotegui 4/27/26

When “Good” Donor Emails Miss the Mark

At the end of the day, strong donor communication isn’t about saying more. It’s about saying the right things, in the right way, to the right person.

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A Story in Four Words: Call Your Lapsed Donors
Stewardship Lisa Robertson 3/30/26 Stewardship Lisa Robertson 3/30/26

A Story in Four Words: Call Your Lapsed Donors

If someone is assigned to you and they’ve lapsed, they’re not “less important.” They’re just… waiting.

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When Wealth Screening Gets It Wrong: Why Capacity Alone is a Risky Way to Assign Donors
Midlevel Kara Ansotegui 2/9/26 Midlevel Kara Ansotegui 2/9/26

When Wealth Screening Gets It Wrong: Why Capacity Alone is a Risky Way to Assign Donors

Long-term generosity is built on understanding the donor, not assumptions about them based on a rating system

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